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The products are distributed exclusively by partners: approximately half of the 150 authorised resellers serves the German market, and the remaining half serves neighbouring European countries. According to the company, more than 2500 technicians have received training on the innovaphone technology in the company’s own training centre since 1997. 

The product range incorporates telephone systems, IP telephones, cordless telephones, adapters to connect non-VoIP capable terminals and the appropriate software. The main development emphasis is placed on standard conformity, availability and scalability. Key benefits of the innovaphone solution portfolio include the fact that all telephone systems also have gateway functionality and at the same time have no rotating parts. Furthermore, all solution modules consistently support both SIP and H.323 standards in parallel. The innovaphone solutions can therefore be adapted flexibly to meet customer requirements. This analysis is based on a test environment in the ComConsult Research IT laboratory, which uses the most important infrastructure components and terminals in a realistic environment.

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